Taylored Psychology

Psychology tailored for you.


COVID-19 Update


As we are considered an essential service, Taylored Psychology is currently operating as normal, albeit with extra precautions as recommended by the World Health Organization to ensure everyone’s health and wellbeing. We have stepped up our cleaning protocols, we have made hand sanitizer available, we have limited the number of patients in the waiting room, and we are insisting all staff, psychologists and patients stay home if feeling unwell.

On Monday the 30th of March all Australians are eligible to access psychology therapy via telehealth (therapy via telephone or video) until the 30th September 2020. You can read more information on Medicare’s website.

Whilst our main mode of therapy will continue to be face-to-face (as research tells us the best treatment outcomes are achieved via this mode of treatment) we encourage you to contact us to discuss the option of moving to telehealth should you wish.

You can also stay up to date regarding Covid-19 via the Department of Health Website. And if you are experiencing concern and anxiety regarding COVID-19 please refer to the Australian Psychological Society website for information and advice for coping with coronavirus-related anxiety.

Feelings of unease and worry at this time are completely normal, but we are here to support you.

About TP

Taylored Psychology was established in 2011 and our psychologists have more than 100 years combined experience! Most importantly, TP’s psychologists are friendly and caring. We have extensive experience in the assessment, diagnosis, and treatment of psychological and mental health issues.

We are located 10 minutes from the city along North East road. Our consulting rooms are modern, warm and inviting. There is ample free off-street parking. We are also easily accessed by public transport.

Attending therapy for the first time can be daunting. Our psychologists will work with you in an honest, thoughtful, respectful and caring way to assist you to meet your goals and resolve difficulties.

Don't cry because it's over. Smile because it happened.*

The lesson: Good things have to come to an end it’s just how life is.
Rather than commiserate your bad luck when things are over, celebrate that you were able to enjoy it while it lasted.

TP Services

Clinical Psychology

Clinical Psychologists are experts in the assessment, diagnosis and treatment of psychological and mental health problems. Visit the Australian Psychological Society's website for more information.

Executive Coaching

Executive Coaching is a professional relationship between a trained coach and a client that creates a clear pathway forward in your life so that you feel you are heading in the right direction and achieving the life you really want.

Medicare Better Access

Medicare rebates are available for psychological services upon referral by a general practitioner, Psychiatrist or Paediatrician who has completed a Mental Health Care Plan. Under this scheme you are eligible to receive rebates for up to ten therapy sessions per calendar year. Treatment is also available via videoconferencing under Medicare's Better Access Telehealth Mental Health Initiative if you live in Monash Modified Model (MMM) regions four to seven. Payment for video-conference sessions is required prior to the commencement of the scheduled session via credit card over the phone. Paid invoices will be emailed or posted to you to enable direct claiming of rebates with Medicare.

Medicare Pregnancy Support Counselling

Medicare rebates are available to assist women who have any personal concerns related to a current or recent pregnancy (within the past 12 months), whether it has been full-term or part-term (including a planned termination). Under this scheme you are eligible to receive rebates for up to three sessions per pregnancy.

National Disability Insurance Scheme

Taylored Psychology is a registered service provider with the NDIS and is able to deliver psychological supports to participants in the NDIS. The NDIS is the new way of providing individualised support for people with disability, their families and carers. If you are a person with disability and you meet the access requirements you can become a participant in the scheme.

Department of Veteran Affairs

Taylored Psychology accepts referrals for entitled persons holding a White Card or Gold Card. Referrals can be made by a Local Medical Officer (LMO), general practitioner, medical specialist, hospital discharge planner, another allied mental health care provider with a current referral who is transferring the entitled person, or VVCS (Veterans and Veterans Families Counselling Service). There is no annual limit on the number of services that can be provided in a calendar year. The type, frequency and duration of services required to meet the clinical need of the entitled person is determined by the allied mental health care provider. All consulting fees are invoiced directly to DVA

Clinical Supervision

Dr Melissa Taylor and Julie Rawsthorne are Psychology Board of Australia Approved Supervisors and between them can provide supervision for endorsement with AHPRA in the areas of either clinical psychology or forensic psychology. Supervision can also be provided to meet the supervised practice requirements for membership of either the Clinical or Forensic Colleges of the Australian Psychological Society.

Veteran and Veteran's Families Counselling

Psychologists at Taylored Psychology act as Outreach Workers for the Veterans and Veterans Families Counselling Service (VVCS), which provides counselling and group programs to Australian veterans, peacekeepers and their families. It is a specialised, free and confidential Australia-wide service. For further information or to be referred to one of Taylored Psychology's Outreach Workers contact us, VVCS on 1800 011 046.

Lifetime Support Authority

Taylored Psychologist is a registered service provider with the LSA and is able to deliver psychological supports to participants in the scheme. The LSA provides treatment, care and support for people who have sustained serious, lifelong disabilities in a motor vehicle accident in South Australia regardless of fault. The scheme applies to people injured from 1 July, 2014 who receive injuries that cause paraplegia or quadriplegia, brain injury, whole limb or multiple amputations, major burns or blindness. An injured person, someone acting on their behalf, or their insurer can make an application to the LSA.

Motor Accident Commission

People who have sustained an injury following a transport accident may be eligible for psychological treatment under MAC (Allianz). Your doctor will need to assess your eligibility and provide a written referral to Taylored Psychology. Most of our psychologists are registered to provide services to MAC claimants.

Multilingual Services

Taylored Psychology can offer treatments in a range of different languages. We currently have psychologists who provide therapy in Polish. We are also happy to work with the assistance of interpreters.

Return to Work SA

People who have a work-related injury or illness may be eligible for psychological treatment under RTWSA. Your doctor will need to assess your eligibility and provide a written referral to Taylored Psychology. All of our psychologists are registered to provide treatment to RTWSA claimants.

Range of Therapies

At Taylored Psychology we provide a flexible and client-centred psychological service that draws on the training and experience of our clinical psychologists in a variety of therapeutic approaches.

Please note that TP is not a bulk billing practice and services provided under Medicare incur gap fees.

You are you, now isn't that pleasant?*

The lesson: Understand that you are far more than you think you are, and that you are worthy of your own love and acceptance.
Really, when you strip everything else back, you are a decent, caring human being, and that’s worth celebrating.

Our people

Dr. Melissa Taylor
Director / Clinical and Forensic Psychologist
B.Ec., B.A.(Hons), M.Psych(Clin), D.Psych(ForPsych), MAPS, FCCLP, FCFP, AHPRA Registration

sample-image Dr Taylor is the founding director of Taylored Psychology, which was established in 2011. Dr Taylor has a Master's degree in Clinical Psychology and a Doctoral Degree in Forensic Psychology (as well as an Economics Degree). She is registered to practice psychology under the Australian Health Practitioners Regulation Agency (AHPRA), and is a member of the Australian Psychological Society (APS) and the Society's Colleges of Clinical Psychologists and Forensic Psychologists. She is also a Psychology Board of Australia Approved Supervisor in both clinical and forensic psychology.

Contact Melissa at: melissa@tayloredpsychology.com.au

Dr Taylor has 18 years' experience as a psychologist. She has worked for the Criminal Justice Systems in both South Australia and New South Wales. She has operated private practices in both South Australia and Queensland. She has also provided clinical supervision to students at Bond University, the University of South Australia, and The University of New England. She has previously acted as an Approved Panel Member (health, and performance and professional standards panels) for AHPRA; as a member of the Northern Clinical Council for the Adelaide Primary Health Network, and as a member of the APS’s Private Practice Reference Group.

Dr Taylor is experienced in treating a range of psychological presentations, and utilises multiple therapies individualised to suit patient need. Dr Taylor is currently not available for patient consultations, and is instead focusing her time and efforts on Practice Management, utilising her economics training and past business experiences to ensure the highest quality service is available to those needing psychological treatment.

Magdalena Hennig
Clinical Psychologist
BA (Hons), Grad Dip Soc Sc (Rehab), M Psych(Clin), MAPS, AHPRA Registration

sample-image Magdalena completed a Masters Degree in Clinical Psychology at the University of South Australia, and is a member of the Australian Psychological Society (APS). Magdalena is registered to practice psychology under the Australian Health Practitioners Regulation Agency (AHPRA), and is a registered Medicare provider. Magdalena has experience in a variety of health settings including hospitals, private practice and vocational rehabilitation services.

She has experience in the areas of depression, anxiety, substance abuse, personality disorders, stress, grief and loss, as well as pregnancy related concerns.

Magdalena incorporates Cognitive Behavior Therapy, Acceptance and Commitment Therapy, Mindfulness and Dialectical Behaviour Therapy in management and treatment. She speaks fluent Polish, and enjoys working with people from diverse backgrounds and ages including children, adolescents, adults and older adults.

Penelope Hetzel
Clinical Psychologist
BSc, DipAppPsych, MPsych(Clin), MAPS, FCCLP, AHPRA Registration

sample-image Penelope has built her professional foundation from training as a Clinical Psychologist and an Executive Coach. She has over 30 years experience assisting people from diverse backgrounds and cultures. Penelope helps clients with personal, relationship, family, health and work-related issues. She specialises in creating new ways to improve daily life and sharing them with her clients. By learning psychological skills to manage thoughts and emotions, Penelope believes you can increase your vitality and become more positive and clearer about the heart of your desires.

"The therapeutic relationship is a unique connection that can inspire us to be our best. It requires an open willingness to try new things to free you to move in the right direction again. No matter what is happening in your life, once you have integrated new levels of psychological awareness, your challenges can become turning points for a more fulfilling life." Penelope

Penelope's professional knowledge and experience has included working in Adelaide and Sydney in Business, Health and Education in both public and private sectors of the community. She uses a blend of different therapies including Positive Psychology, Neuropsychotherapy, Mindfulness Cognitive Therapy and ACT (Acceptance & Commitment Therapy).

Schae Matthews
Clinical Psychologist Registar
BPsych(Hons), MPsych(Clin), MAPS AHPRA Registration

sample-image Schae is a Registered Psychologist who is passionate about supporting her clients to meet their full potential. Her therapeutic approach is empathic, compassionate and guiding. She works with her clients to build awareness and skills in addressing several mental health concerns. These include: depression, anxiety, stress, self-esteem issues, adjustment difficulties, and perfectionism. Schae enjoys working with adolescent and adult clients, and has a special interest in women’s mental health.

Schae’s therapeutic approach is informed by Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Motivational Interviewing (MI), and Strength Based, Solution Focused Therapy. She works to provide evidence-based therapy that is informed by her clients’ unique needs and goals.

Schae completed a Bachelor of Psychology (Honours) degree at the University of South Australia, and following this, completed a Master of Psychology (Clinical) degree at the University of Adelaide. Schae is registered with the Australian Health Practitioner Regulation Agency (AHPRA), is a member of the Australian Psychological Society (APS), and is also a registered Medicare provider. Schae is currently undertaking the Clinical Psychology Registrar program in order to further her skills.

Kelly Schuppan
Clinical Psychologist
BPsych(Hons), MPsych(Clin), MAPS, AHPRA Registration

sample-image Kelly is a Clinical Psychologist, having gained her undergraduate and postgraduate qualifications at The University of Adelaide and undertaken a period of supervised practice to further her skills. She is registered to practice psychology under the Psychology Board of Australia, is a member of the Australian Psychological Society (APS), and is a registered Medicare provider.

Kelly works with a range of child, adolescent, and adult populations, with experience in Autism Spectrum Disorder as well as general mental health, including depression, anxiety, substance use, and trauma. While she primarily utilises Cognitive Behavioural and Cognitive Processing approaches, she is passionate about providing person-centred therapy which is tailored to client needs. Kelly engages with clients in a compassionate manner to identify their personal goals and enjoys providing clients with guidance and strategies that they can use in their everyday life.

Rina Belgraver
Counselling Psychologist
B Soc Sc (Hons) M Soc Sc (Couns Psych) MAPS FCCOUNP AHPRA Registration

sample-image Rina has a master’s degree in Counselling Psychology, and over twenty years’ experience. She has extensive professional training in mindfulness- and evidence-based therapies, and is a member of the Australian Psychological Society and the College of Counselling Psychologists.

Areas of special interest include stress and burnout; life-coaching; grief and loss; midlife and ageing; hair-pulling; and non-diet counselling for body image and emotional eating.

A personal note from Rina - over the years, and in my early career as an HIV/AIDS and hospice counsellor, I have learned that life really is short. It’s a joy for me to help people discover how they can live more fully, and be more of who they want to be, more often.

Katelyn O'Loughlin

sample-image Katelyn is currently undertaking a Bachelor of Psychological science at the University of Adelaide. She would love to progress her studies further and complete honours and master’s in psychology, as she hopes to be a clinical psychologist one day. She has past and present experience in customer service and loves working within a team environment.
Click here to email Katelyn.

Natalia Falco

sample-image Natalia assists our team by working casually as a part of our reception and administration area. Natalia is currently undertaking a Bachelor of Psychological Science at the University of Adelaide. She aims to progress through to completing her honours as well as master’s degree to achieve her goal of becoming a clinical psychologist potentially specialising in sports psychology. Natalia has previous experience in reception work as well as possessing strong customer services skills.
Click here to email Natalia.

Julie Rawsthorne
Clinical Psychologist
B.A.(Hons.) Psychology; M.A. (Clin.)Psych; MAPS, AHPRA Registration

sample-image Julie completed a Masters Degree in Clinical Psychology in South Africa. She is a member of the Australian Psychological Society and the Society's College of Clinical Psychologists. She is also a Board registered psychology supervisor. Julie brings extensive training, a rich life experience, and over 17 years experience working as a psychologist to her work with children, adolescents, adults, couples and families.

Julie has operated a private practice in South Africa where she also lectured under-graduate and post-graduate psychology students. She has also provided seminars to business managers and employees on topics such as substance abuse, change management and HIV/AIDS, as well as to cancer sufferers and their family members. Julie has also worked in various multi-disciplinary settings including community mental health clinics, a psychiatric hospital, and more recently, for a charity which provides services assisting disabled children and adolescents in South Australia.

Julie has extensive experience in, and enjoys working with, a wide variety of clients and presenting problems. She has an interest in the areas of chronic illness/disability, grief and loss, trauma, relationships and Family Therapy. She works from a Systemic perspective and uses interventions from a number of therapies (e.g. Cognitive Behaviour Therapy, Schema Therapy, Acceptance and Commitment Therapy and Emotion-Focused Therapy) in treatment.

Abby McCann
Clinical Psychologist
B.Psych., P.Grad. Dp. Psych., M.Psych.(Clin.), MAPS AHPRA Registration

sample-image Abby is a Clinical Psychologist. She values providing a warm and empathetic approach to a range of presenting psychological difficulties, and works with clients to increase their understanding of themselves as a foundation for making adaptive changes in service of their values and personal goals.

With over 11 years’ experience in assisting youth and adults, Abby now works with adults particularly around areas of transition and adjustment, grief and trauma, anxiety and depression, and managing various mental health difficulties that impact functioning and valued living tasks. She also has experience assisting people with a broad range of emotional and interpersonal difficulties, substance difficulties and adjustment to personal experiences.

Abby works with people through face to face, or if appropriate, telehealth appointments. She’s studied in South Australia and Queensland and has worked in hospital and community mental health teams and private practice settings. She has pursued further training in areas of interest, including perinatal mental health and trauma.

Abby has a special interest in assisting parents adjusting to the transition to early parenthood, and with the varying challenges that can present during the perinatal period. Abby enjoys working with parents from the period of conception, up to when their child is 3 years of age. She recognises that pregnancy and early parenthood is a time of change for the whole family, and she enjoys supporting both mothers and fathers through the difficulties of this unique journey. This can include working with parents who are struggling with mental health difficulties, distress related to pregnancy and birth, adjusting and transitioning to the role of being parents, as well as those affected by pregnancy loss.

Abby has experience working with parents on difficulties related to attachment relationships, perinatal anxiety and depression, adjustment to parenthood, pre and postnatal distress, and grief regarding perinatal loss. She provides a safe and empathetic environment in which to assist parents to explore both what is working well, as well as the challenges during this unique journey, and assists with the development of coping skills and strategies to address presenting difficulties. She aims to work collaboratively with parents to navigate the unique stressors of the perinatal period, and to explore ways of achieving a connected, attuned, secure and loving bond with their babies and young children.

Abby works with perinatal clients from an attachment-based therapy framework, and tailors an intervention plan based on the unique presenting needs. She often draws elements from cognitive behavioural, acceptance and commitment, mindfulness based and trauma informed therapy approaches in treatment planning. Parents are welcome to bring their baby to appointments.

Abby has completed a Bachelor of Psychology at UniSA and a Postgraduate Diploma in Psychology and a Master of Psychology (Clinical) at Bond University on the Gold Coast. She has a Clinical Psychology endorsement with AHPRA.

Trisha Baldacchino
Clinical Psychologist
B.Sc (Hons), M. Psych (Clin), MAPS, AHPRA Registration

sample-image Trisha completed a Masters Degree in Clinical Psychology from the University of South Australia in 1999 having also studied at Flinders University of South Australia and The University of Adelaide. She is registered as a psychologist with clinical endorsement with the Psychology board of Australia, Australian Health Practitioner Regulation Agency. She is a member of the Australian Psychological Society and is also a member of the Australian Psychological Society Clinical College. She is a clinical psychology provider with Medicare. She has undergone additional training in cognitive behavioural therapy, acceptance and commitment therapy, motivational interviewing and emotionally intelligent parenting.

Trisha is a clinical psychologist with over 18 years’ experience within the Commonwealth Public Service providing assessment and short term intervention for clients from a broad range of backgrounds facing life changes including unemployment, permanent disability, transition to work, withdrawal from work force as well as significant barriers in their life including social, legal, learning, substance issues, physical health concerns and/or psychiatric difficulties in need of general life direction. She also has extensive experience assessing and identifying learning and intellectual issues in both children and adults, having conducted several assessments in private, school and government settings. She has provided professional clinical psychology opinion regarding diagnosis, treatment and prognosis for a range of psychological conditions. She always strives to be the best she can be, having been awarded for outstanding achievement during her study and has a commitment to ongoing professional development.

Trisha is open, non-judgmental, and focused on developing a trusting and comfortable therapeutic relationship with her clients. She likes to share in psychoeducation, believing that knowledge and understanding on one’s current difficulties, symptoms and barriers provides a foundation for change and is a first step in striving to a life closer to one’s values. She is very outcome focused and draws on various therapeutic approaches including cognitive behavioural therapy, acceptance and commitment therapy, mindfulness and schema therapy to provide skill-based interventions. Trisha ensures that clients can develop their own skills to utilize in between sessions and apply to life, however is also very adaptable, compassionate and flexible and will go at a pace appropriate for each client.

Dr Peter Gibbon
BA(Hons), PHD, MAPS, AHPRA Registration

sample-image Peter is a warm and engaging therapist who works collaboratively with his clients to help them achieve positive mental health and attain personal goals. He was awarded an Honours Degree in Psychology by The University of Adelaide and completed a Doctorate at The University of Western Australia. He has been a Registered Psychologist for over twenty years and formerly held the position of Senior Psychologist at the Royal Brisbane and Women’s Hospital. Peter provides individual, couples and family therapy to adults and adolescents aged 12 and over. His psychological therapy is solution focused, evidence-based and supported by extensive experience.

Employing a positive psychology perspective, the overarching aim of Peter’s therapeutic approach is to assist individuals, couples and families towards more fulfilling, rewarding and satisfying lives. Working in collaboration with clients, he creates practical and actionable solutions that foster success in life, relationships and personal endeavours. Developing a collaborative relationship with each client, Peter works with them to create, implement and maintain pragmatic changes that acknowledge and draw upon the client’s resources and strengths.

Peter treats a wide range of issues including Adjustment Disorder, Anger Management, Anxiety and Social Anxiety, Burnout, Depression, Grief and Loss, Life Stage Adjustment Difficulties, Mood Disorders, Obsessive Compulsive Disorder, Panic Disorder, Personality Disorders, Relationship Difficulties, Self-Esteem Issues, Stress-Related Disorders and Work-Related Issues. He employs a range of therapeutic approaches including Acceptance Commitment Therapy, Client Centred Therapy, Cognitive Behavioural Therapy (CBT), Mindfulness-based Cognitive Therapy, Motivational Interviewing, Psychoeducation and Solution Focused Brief Therapy. Whether it is coping with difficult situations or striving for changes in thinking, emotions, behaviours or enjoyment of life, Peter can assist by being a confidential and objective listener and by offering practical and achievable solutions.

Tegan Starr
BPsychSc(Hons), MPsych(Health), MAPS AHPRA Registration

sample-image Tegan is a Registered Psychologist who has experience working with children, adolescents and adult clients. She provides a warm, engaging and supportive approach to therapy and values working collaboratively with clients to achieve their goals. Tegan has experience treating a wide range of mental health issues including: depression, generalised anxiety, social anxiety, adjustment, stress and obsessive –compulsive disorder. She also has particular experience with supporting individuals and loved ones who have been impacted by a medical condition or are managing chronic health issues.

Tegan completed a Bachelor of Psychological Science (Honours) degree at Flinders University and a Master of Psychology (Health) at The University of Adelaide. Tegan is registered with the Psychology Board of Australia, Australian Health Practitioner Regulation Agency (AHPRA), is a member of the Australian Psychological Society (APS) and is a registered Medicare Provider.

Tegan primarily uses Cognitive Behavioural Therapy (CBT,) Acceptance and Commitment Therapy (ACT) and Motivational Interviewing. She also values providing psycho-education about mental health and the mind-body connection to further support therapy. She is also happy to tailor the therapeutic approach to suit individual client needs.

Brianna Morante
Clinical Psychologist Registrar
BSc(Hons), MPsych(Clin), Assoc MAPS, Assoc MCCLP AHPRA Registration

sample-image Brianna is a down-to-earth, considerate practitioner who values supporting people to navigate difficult personal circumstances, build self-awareness, develop helpful coping strategies for uncomfortable emotions/thoughts, and move toward improved quality of life. She prioritises using the therapeutic relationship to help people enhance their sense of self-efficacy and facilitate desired change.

Brianna has experience working with a range of presentations including depression, specific phobias, social anxiety, excessive worry, stress, adjustment to life transitions, managing chronic pain, and sleep issues. Depending on people’s needs and preferences, Brianna’s therapeutic approach is informed by Cognitive-Behavioural Therapy, Acceptance and Commitment Therapy, Motivational Interviewing, and Emotion-Focused Therapy.

Brianna is currently undertaking the Clinical Psychology Registrar Program to further her knowledge and skills in clinical psychology practice.

Larena Esots

sample-image Larena assists our team on a part-time basis in the areas of reception and administration. Larena has previously worked in the retail industry, and in various forms of administration including reception, data entry, and call centers. Click here to email Larena.

Sarah Pfeiffer

sample-image Sarah works in our team on a part-time basis in the area of reception and administration. Sarah comes from the health and aged care industries but has also dabbled in reception work in the past. She loves baking and enjoys entering desserts & Gingerbread Houses in the Royal Adelaide Show (gaining a few awards along the way) -resulting in the rest of us gaining a few kilos along the way! Click here to email Sarah.

So be sure when you step, step with care and great tact.
And remember that life’s A Great Balancing Act.*

The lesson: life is better when it is balanced and it’s your responsibility to try and maintain that balance as best you can.
This applies to everything from how you manage your time to how you choose to deal with other people.


Spring (September) 2020 - View here

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I know it is wet and the sun is not sunny,
But we can have lots of good fun that is funny.*

The lesson: life is not all sunshine and smiles - things can quickly go south and really challenge us.
But even in these testing times, it is possible to have a heck of a lot of fun. It’s your attitude that determines this.

Feel free to contact us
to talk through your needs.

Click here to email us.

Suite 2/1 Sudholz Road,
Gilles Plains, SA, 5086

Telephone: 1300 874 218 (Local call)